Terms of service

1. About Us

Naya Active is a Mauritian activewear brand dedicated to empowering women through movement. Our online store is operated from Mauritius.
For any questions, you can reach us at hello@nayaactive.com

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate personal and payment information.

  • Use our products and services only for lawful purposes.

  • Not attempt to harm, hack, or misuse the website in any way.

We reserve the right to refuse service or cancel orders if we suspect fraud or misuse.

3. Products and Availability

We do our best to display product colors and descriptions accurately, but slight variations may occur due to screen differences.
All products are subject to availability, and prices may change without prior notice.

4. Orders and Payments

All prices are listed in Mauritian Rupees (MUR).
Payments must be completed at checkout using the methods available on our website.
Once your order is confirmed, you will receive an email confirmation with your order details.

5. Shipping and Delivery

We deliver across Mauritius.
Delivery times may vary depending on your location. We aim to dispatch all orders promptly, but delays may occur due to unforeseen circumstances.
Shipping fees (if any) will be clearly displayed at checkout.

6. Returns and Exchanges

We accept returns within 7 days of receiving your order, provided that:

  • Items are unworn, unwashed, and have tags attached.

  • You cover the return shipping costs.

  • Sale items are non-returnable.

Once your return is approved and received, a refund will be issued to your original payment method.
For faulty or incorrect items, please email hello@nayaactive.com with your order number and photos.

7. Intellectual Property

All content on this website — including photos, text, logos, and designs — is the property of Naya Active and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

Naya Active shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
Our products are designed for general activewear use; please use them responsibly.

9. Privacy and Data Protection

We respect your privacy. Your personal information is collected only to process your orders and improve our service.
For more details, please refer to our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of Mauritius. Any disputes will be handled by the competent courts of Mauritius.

11. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website, with the effective date shown at the top.