Refund policy

We want you to love your Naya Active pieces as much as we do!
If you’re not completely satisfied with your purchase, you may return it within 7 days of receiving your order.

  • Items must be unworn, unwashed, and in their original packaging with tags attached.

  • Sale items are non-returnable and cannot be exchanged.

  • Customers are responsible for the return shipping costs.

  • Once we receive and inspect your return, we’ll issue your refund to your original payment method.

If you believe you’ve received a faulty item, please contact us at hello@nayaactive.com with your order number and photos, and our team will be happy to assist you.