Refund policy
We want you to love your Naya Active pieces as much as we do!
If you’re not completely satisfied with your purchase, you may return it within 7 days of receiving your order.
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Items must be unworn, unwashed, and in their original packaging with tags attached.
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Sale items are non-returnable and cannot be exchanged.
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Customers are responsible for the return shipping costs.
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Once we receive and inspect your return, we’ll issue your refund to your original payment method.
If you believe you’ve received a faulty item, please contact us at hello@nayaactive.com with your order number and photos, and our team will be happy to assist you.